Our WaterRidge bathroom faucet from Costco we bought and installed in March of 2005. The faucet just recently began a slow drip. The faucet came with a lifetime warranty however the 800 number on the installation instructions was no longer was good. I went on line and found 866-789-2273 now works so explained the issue to WaterRidge and they kindly sent out two new cartridges. There were no instructions so I did install the cold cartridge in the hot side and vise a versa which made it so the water would not completely shutoff on the hot side. I then after looking closely noticed the original cartridges had a ‘C’ on one and a ‘H’ on the other. The new ones had a red dot on one and a blue dot on the other so installing the cartridge with the blue dot on the cold side, all worked as designed. Hopefully we can get 9 more years out of this configuration.
No comments:
Post a Comment